Washington Gas

For Your Home

Rebates In Virginia!

Frequently Asked Questions

Q. What rebates are available?
A. Rebates are available for the purchase of the following product(s) or service and installation or performance by a licensed contractor:

Rebate Description	Offer Number	Rebate Amount	Number Available
(Only 1 Rebate per household for Checkup or Programmable Thermostat) Natural Gas Heating System Checkup OR Programmable Thermostat	WG1111  WG2222	$30	8,500
Replace Natural Gas Boiler 85% or greater Annual Fuel Utilization Efficiency (AFUE)	WG3333	$250	210
Replace Natural Gas Water Heater, .62 or greater Energy Factor (EF)	WG4444	$50	*1,420
Replace Natural Gas Water Heater .82 or greater (EF)	WG5555	$250	*1,420
New Home Program Natural Gas Energy Star Certification, Space & Water Heating (Both Required)	WG6666	$250	1,000
New Home Program Natural Gas Water Heater, .62 or greater (EF) & Energy Star Certification Required	WG7777	$50	*1,420
New Home Program Natural Gas Water Heater, .82 or greater (EF) & Energy Star Certification Required	WG8888	$250	*1,420
*Total number of water heater rebates is 1,420 for .62 EF & 1,420 for .82 EF (Includes both replacements & New Home Programs)

 

Q. Is there a limit on the number of people who will receive rebates?
A. Yes. Refer to last column of chart for previous question’s answer.

Q. When does the Rebate program begin? Is there a deadline or time limit on filing for a rebate?
A. The rebate is available for Items purchased, performed or installed on or after May 1, 2012 through April 30, 2013. Verifiable rebates will be paid out until funds allocated to that rebate have been exhausted or on April 30, 2013, whichever occurs first.

Q. Where can I get a copy of the rebate form?
A. Rebate Applications are available online at www.washingtongasrebates.com or from the contractor who performs your heating checkup or installs your rebate eligible equipment.

Q. Is there more than one form to be filed for a rebate?
A. One form per rebate & only one of any type of rebate is allowed per customer account or household in Washington Gas’ Virginia service area.

Q. Is there a different form for each different type rebate?
A. Yes. See question number 1 for descriptions by offer number.

Q. May I apply for more than one (1) type of rebate?
A. Yes. The only limit is that you can get only one rebate for either a heating checkup or programmable thermostat, even when you purchase and install both. Further, you can only get one rebate for each type of rebate.

Q. May I apply more than one (1) time for a particular rebate?
A. Each customer should apply only one time for the rebate they wish to qualify for. A particular rebate is available to be paid no more than one time per each customer account or household in Washington Gas’ Virginia service area.

Q. May I file my rebate application online?
A. No. See answer to next question.

Q. May I mail my rebate application? If yes, to what address?
A. All rebate applications must be mailed along with completed forms, and any required backup information to: Washington Gas Rebates P.O. Box 130006 El Paso, Texas, 88513

Q. What backup information is necessary for a rebate application?
A. Please refer to the information on the Rebate Application Form for each offer.

Q. Can I get a rebate if the Washington Gas Account Number is in someone else’s name?
A. All rebates are payable only to the name on the Washington Gas Account and in accordance with the records at Washington Gas.

Q.  How long will it be before I receive my rebate?
A. Rebates should be processed within 6 to 8 weeks of our receipt of a complete and validate rebate application form and all necessary materials to qualify. Note: A certain percentage of rebate application forms will be selected for audit to ensure all rules and procedures are followed by the applicant. Such audits may extend the payment time referenced above by 3 to 6 weeks. If 12 weeks have passed since you mailed your submission and you have not yet received your rebate, please call 877-240-9183 for your status.

Q. Can I get a check instead of an AMEX debit card?
A. All payments will be made via an American Express Prepaid Card. Paying the rebate by AMEX prepaid card was selected because it enables customers to receive their rebates more quickly and with less likelihood of error.

Q. Where can I learn more about saving energy?
A. On the web by clicking here.

Q. If I can get a rebate for a boiler, why can’t I get a rebate for a furnace that’s 90% efficient?
A. Washington Gas does not currently provide a rebate offer for high AFUE furnaces; however you may be able to get one from the Virginia Department of Mines, Minerals, and Energy (DMME) by accessing their website: http://www.dmme.virginia.gov/ or by sending an email to faqappliance@dmme.virginia.gov

Q. Can I get a rebate if I install the gas appliance myself?
A. No. ALL of the rebates require that a licensed contractor must install the rebate item.

Q. Where can I get a list of contractors qualified to install my appliance or perform my service?
A. On the web by clicking here and navigating to the appliance category that you are interested in.

Q. Do I have to get both a heating checkup and a programmable thermostat to get a rebate?
A. No. Obtain one or the other and you qualify for the rebate. The maximum rebate is $30.

Q. If I get both a heating checkup and a programmable thermostat, can I get a rebate for each?
A. No you cannot. There is only one (1) rebate regardless of whether you get one or both.

Q. What’s the difference between the $50 rebate and the $250 rebate for a water heater?
A.  The Energy Ratings(ER) for the water heaters are different. The Energy Rating for the $50 rebate is .62 and the Energy Rating for the $250 is .82, in addition the .62 are currently storage or tanked water heaters, while the .82 are instantaneous or tankless water heaters.